Shipping policy

At PEACOCK BAZAAR, we are pleased to offer free shipping on all orders within Mainland United Kingdom. We want to ensure that your shopping experience is convenient and hassle-free. Please read our free shipping policy below for more information:

Eligibility:

  • Free shipping is available for all orders placed within Mainland United Kingdom.
  • There is no minimum order value required to qualify for free shipping.

Method and Delivery Timeframe:

  • We strive to deliver your order within 7 business days from the date of purchase. We offer 48-hour tracked-delivery to keep you updated on the status of your order.
  • Our shipping method may vary based on the size, weight, and destination of the package. We partner with reputable shipping carriers to ensure timely and secure delivery.

Tracking:

  • Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment online.

Restrictions and Exclusions:

  • Our free shipping policy applies only to standard shipping within Mainland United Kingdom.
  • Expedited shipping options may be available at an additional cost if you require faster delivery.
  • We currently do not offer international shipping. Our free shipping policy is applicable only to domestic orders within Mainland United Kingdom.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for delays or misdelivery caused by incorrect or incomplete addresses provided by the customer.

Order Processing Time:

  • We strive to process and ship all orders as quickly as possible. Most orders are shipped within 7 business days from the date of purchase. We use 48-hour tracked delivery so that your package can be tracked once it has been shipped. However, during peak seasons or promotional periods, there may be slight delays in order processing.

Returns and Exchanges:

  • Our free shipping policy also applies to returns and exchanges. If you need to return or exchange a product, please refer to our Return and Refund Policy for detailed instructions.

Contact Us:

  • If you have any questions or need further assistance regarding our free shipping policy, please feel free to contact our customer support team through the following methods:
  • Contact Information:

  • Address: Peacock Bazaar

    167-169 Great Portland Street, 5th Floor, London W1W 5FP
    Please DO NOT use this address for returns.

    Email: [email protected]

Please note that this free shipping policy is subject to change without prior notice. Any updates or modifications to the policy will be posted on our website.

Date Updated: 15 June 2023